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ICTS walk-in centre now open in Mowbray

ICTS Walk-in centre in Mowbray

To assist you with ICT-related issues, ICTS operates a Front Office in the Computer Science building on Upper Campus. For those who are based further away, we have now opened another walk-in centre at our offices in Mowbray.

Location

Room 1.10; ICTS-on-Main; 7 Main Road, Mowbray (see directions)
 

Operating hours

Monday to Friday; 8:00 a.m. – 4:30 p.m. (closes 3:15 p.m. on Thursdays)
 

Who can use the service?

UCT staff members, students, and third parties
 

Where do I park?

There are no visitors parking bays on the premises. Please use off-street parking, or the UCT reserved bays in the parking lot above the Shoprite building (on the corner of Main Road and Rhodes Avenue).
 

Services offered

  • Assistance with changing your password
  • Installing anti-virus software
  • Setting up wireless connections on laptops and mobile devices
  • Troubleshooting and other basic support requests

NOTE:
We do not offer assistance with hardware issues for personally-owned devices. For help with this, please contact your vendor / manufacturer, or a computer repair outlet.


We look forward to assisting you at our new centre.