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The ICTS Front Office

The ICTS Front Office is located on upper campus in Room 2.01 of the Computer Science building on upper campus. It is accessible from Cissie Gool Plaza, opposite the food court. The Front office provides a walk-in service to staff, students and third parties.

 

Opening times

The Front Office is open Monday to Friday from 08h00 to 16h30 and on Thursdays from 08h00 to 15h15.

 

Services offered

  • Assistance with changing your password
  • Installing anti-virus software
  • Setting up wireless connections on laptops and mobile devices
  • Troubleshooting and other basic support requests

The Front Office does not offer assistance with hardware issues. For hardware support (depending on the status and conditions of your warranty) you can:

  • contact the vendor from whom you purchased your hardware
  • contact the manufacturer of the hardware
  • take your hardware to a computer repair outlet