Collaboration and Communication Services

UCT uses multiple communication channels – such as voice, video, and instant messaging - all running over the data network. This enables staff members to communicate using whichever medium is most appropriate. Voice and video conferencing is also available on campus, as is a software-based fax system.

Phone

Everything you need to know about IP phones at UCT
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Fax

Find out how to send and receive faxes
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Video conferencing

Learn about video conferencing options available to you
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Teams

Microsoft Teams is a powerful collaboration tool that allows you and your colleagues to collaborate on documents, send instant messages, and even hold online meetings or video conferences
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Skype for Business

Skype for Business gives you a range of ways to connect with others
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UCT White Pages (contact directory)

Learn about the official UCT staff directory
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Services for external / non-UCT phones

Find out how to get support for Telkom lines not covered by the VoIP system
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Contact centre solutions

Anywhere365 is UCT’s Unified Contact Centre (UCC) solution. It is currently being used in over 30 contact centres across campus.
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