Collaboration and Communication Services
UCT uses multiple communication channels – such as voice, video, and instant messaging - all running over the data network. This enables staff members to communicate using whichever medium is most appropriate. Voice and video conferencing is also available on campus, as is a software-based fax system.
Everything you need to know about IP phones at UCT
Find out how to send and receive faxes
Learn about video conferencing options available to you
Microsoft Teams is a powerful collaboration tool that allows you and your colleagues to collaborate on documents, send instant messages, and even hold online meetings or video conferences
Skype for Business
Skype for Business gives you a range of ways to connect with others
UCT White Pages (contact directory)
Learn about the official UCT staff directory
Services for external / non-UCT phones
Find out how to get support for Telkom lines not covered by the VoIP system
Contact centre solutions
Anywhere365 is UCT’s Unified Contact Centre (UCC) solution. It is currently being used in over 30 contact centres across campus.