Using Vidyo at UCT


Vidyo is a software-based video conferencing service provided by UCT’s bandwidth provider, TENET.


Benefits of using Vidyo

  • Works with Linux and other major operating systems: Along with Windows and Mac computers, you can also use Vidyo on Linux computers. For mobile devices, Android and iOS clients are available.
  • Minimal bandwidth requirements: While Vidyo works well in normal and high bandwidth environments, it is also designed to operate when very little bandwidth is available. This makes it ideal if you're on a slow connection or have limited bandwidth – though image quality will be lower in such cases.
  • Perfect for low-movement presentations: Because Vidyo operates well in low-bandwidth environments, it’s very effective for conferences that are based around static images – such as webinars or shared slideshows.
  • Better support and quality: Unlike internationally-based video conferencing tools like WebEx, NetMeeting and Zoom, Vidyo’s servers are based locally – providing for better support and video quality.


Set up Vidyo

  1. Download and install the Vidyo client. 
  2. Log on using these details:
    • VidyoPortal:
    • Username: your UCT username
    • Password: your UCT password


How to use Vidyo

To get yourself up to speed with using Vidyo, read the documentation listed below or watch the videos.

Documentation (PDFs) Short videos


Get help

Vidyo is not a UCT or ICTS product – hence we cannot offer full support for the service. However, if you require assistance with Vidyo, we will assist where possible: