Video conferencing at UCT
What is video conferencing?
Video conferencing uses a computer, camera, speakers, microphone, coder/decoder and network (such as the Internet) to conduct a live conference between two or more people in different locations. Video conferencing can also include sharing documents, computer-displayed information and even whiteboards.
ICTS video conferencing support
ICTS offers a consulting and support service to:
- help you decide which video conferencing option will best suit your needs;
- provide you with documentation and offer general support for application-based video conferencing;
- provide the network infrastructure on which to run your video conference;
- act as vendor liaison for purchasing video conferencing equipment;
- obtain quotes for the complete installation of video conferencing equipment; and
- manage the vendor relationship (including service level agreement) for your chosen product, including the installation, setup and maintenance of the equipment.
What video conferencing options are available at UCT?
| Option | Ideal if… |
|---|---|
| Set up software-based video conferencing | You need to quickly set up a conference without acquiring specialised equipment. You will need your own computer and web camera. |
| Access a shared video conference bridge | You need to host a large number of participants, some of whom use various brands of video conferencing equipment. |
| Use existing conference venues on campus | You’d like to use existing facilities on campus, without setting up equipment in your own location. |
Book a video conference or request advice
If you need advice or want to arrange the purchase of video equipment:
- Log on to ServiceNow Customer View using your network username and password.
- Select Phone and Communications Services.
- Select Video Conference / Streaming Services.
- Select Request a consultation for video conference / streaming solution.
- Complete the required information and click Submit.
- Your request has been logged with ICTS and a consultant will contact you.
