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Using Skype for Business at UCT

Skype for Business

What is Skype for Business?

Skype for Business is a unified communication platform that lets you interact in multiple ways with your colleagues and contacts. Within a single interface, you can speak to contacts via:

  • instant messaging
  • voice calls
  • video calls
  • conference calls (video, audio and web conferences)

You can also share and collaborate on documents or share your screen to give a presentation directly from your desktop or mobile device.

You can use Skype for Business to stay in touch with your contacts even when you are not in office or if your office phone or computer is down (for example, due to load-shedding).

Who can use the software?

Skype for Business is available to UCT staff using Windows and Mac.  There is no official client for Linux.

Install Skype for Business

These instructions apply to Windows users only. Mac users, please install the Mac client.

  1. Log on to the ICTS Downloads page using your UCT username and password.
  2. Navigate to Windows > Downloads > Applications and download Skype for Business.
  3. Navigate to the location to which you saved the installation file and double-click the file to open it.
  4. Once the installation is complete, open the Lync 2013 application and sign in with the following details:
    • Sign-in address: UCT username@ipt.uct.ac.za
    • Username: UCT username@wf.uct.ac.za
    • Password: UCT password
  5. Once your computer has downloaded and applied Windows updates*, Lync 2013 will change to Skype for Business. You can log on to Skype for Business with the same credentials you used in the previous step.

    * The actual timing of the update installations will depend on how you have configured your Windows updates.

Learn more

Built-in assistance

Press your keyboard's F1 button to access the built-in Help function in Skype for Business.

Quick reference guides Videos

Note: Each link below contains both a video and written instructions.

For a more in-depth look at Skype for Business, log on to LinkedIn Learning and watch Skype for Business Essential Training.

Skype for Business mobile app

If you're using an iPhone / iPad (iOS 8.0 or later), a Windows Phone (8.1 or higher) or an Android device (Android 4.0 or later), you can download the Skype for Business mobile app from your app store. Your device can then operate as your office phone - allowing you to make and receive voice calls. The app also includes other functionality that allows you to send instant messages, participate in video calls and send emails to your contacts.

If you're using earlier versions of these operating systems, install the Microsoft Lync 2013 app.

Otherwise, learn more about the Skype for Business mobile app.