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Request a network point

You can access the internet and the UCT network either via the wireless network or the wired network. If you opt for the wired network, you use a network cable to connect your computer to a network point which is fixed into the wall of your office. This provides a faster connection speed than wireless.

Depending on your office layout and your needs, ICTS can either move an existing network point or install a new network point. Both types of installation come at a cost, so please ask permission from your fund holder before requesting a network point. ICTS will require their authorisation for the expenditure before proceeding with the request.

If you need... Follow these instructions
A new network point
  1. Log on to the Service Portal.
  2. Search for Network point, then select Network Point Installation.
  3. Fill in all the details, including where you’d like the point installed, then click Submit.
  4. Your request has been logged and a consultant will contact you.
To move an existing network point
  1. Log on to the Service Portal.
  2. Search for Network point, then select Network Point Installation.
  3. Fill in all the details, mentioning that this is a move, and specifying where you’d like the point moved to, then click Submit.
  4. Your request has been logged and a consultant will contact you.