FAQs video conferencing
Yes. ICTS offers a video conferencing consulting and support service. Contact us to discuss your requirements and the options available to you.
Costs will vary depending on your needs and the solution you choose. For example, will you require one screen or two? Do you need to record the conference or broadcast it via the internet? Read more about purchasing and installing video conference equipment, then contact ICTS for advice and a quote.
Before I conduct my video conference, is there a special way that I should set up my office / conference room?
Lighting, windows, colour and many other factors influence the quality of audio and video you transmit during a video conference. For detailed advice on optimum conditions, see: Venue considerations for video conferencing.
- Skype: Referred to here as 'public Skype', this is the normal, publically-available version of Skype that you use in your personal capacity (i.e. with your private, non-UCT email address).
- Skype for Business: This is the corporate version of Skype in use at UCT. Skype for Business has replaced Microsoft Lync as UCT's unified communications suite.
Yes. See: Connect with public Skype users for detailed instructions of how to connect to these contacts.
Public Skype and EVO use approximately 70MB per hour of combined video and audio.
Skype will use your regular Internet port. In the case of EVO on Windows, you will be prompted to allow access on your local firewall. Click OK to allow access.
UCT has already opened the ports that are used by Skype and EVO. See the port details.
EVO is based on Java and Java Webstart technology. EVO will check to see if you have the latest Java Virtual machine installed. If not, you need to install Java Runtime Environment (JRE) from the Java website.
UCT-licenced Zoom accounts are available for teaching and learning purposes. However, the preference is that you rather use Microsoft Teams for live teaching as it doesn’t carry a cost (whereas Zoom licence fees apply). Teams is also better supported in our environment. To learn more, read: Teaching remotely: Zoom at UCT.