FAQs video conferencing

I need to conduct a video conference. Can ICTS help?

Yes. ICTS offers a video conferencing consulting and support service. Contact us to discuss your requirements and the options available to you.

What’s the quickest and cheapest way to set up a video conference?

As long as you have the basic equipment (all of which can be accommodated on a laptop), you can use Skype for Business, Teams, or other software-based video conferencing options.

How much does it cost to permanently install video conferencing equipment?

Costs will vary depending on your needs and the solution you choose. For example, will you require one screen or two? Do you need to record the conference or broadcast it via the internet? Read more about purchasing and installing video conference equipment, then contact ICTS for advice and a quote.

Before I conduct my video conference, is there a special way that I should set up my office / conference room?

Lighting, windows, colour and many other factors influence the quality of audio and video you transmit during a video conference. For detailed advice on optimum conditions, see: Venue considerations for video conferencing.

What is the difference between Skype and Skype for Business?
  • Skype: Referred to here as 'public Skype', this is the normal, publically-available version of Skype that you use in your personal capacity (i.e. with your private, non-UCT email address).
  • Skype for Business: This is the corporate version of Skype in use at UCT. Skype for Business has replaced Microsoft Lync as UCT's unified communications suite.
Can my public Skype contacts connect to my conferences when I’m on Skype for Business?

Yes. See: Connect with public Skype users for detailed instructions of how to connect to these contacts.

How much data will I use if I'm on public Skype or EVO?

Public Skype and EVO use approximately 70MB per hour of combined video and audio.

Are EVO and public Skype affected by local firewall rules?

Skype will use your regular Internet port. In the case of EVO on Windows, you will be prompted to allow access on your local firewall. Click OK to allow access.

Are EVO and public Skype affected by UCT firewall rules?

UCT has already opened the ports that are used by Skype and EVO.  See the port details.

What kind of software do I need in order to run EVO?

EVO is based on Java and Java Webstart technology. EVO will check to see if you have the latest Java Virtual machine installed. If not, you need to install Java Runtime Environment (JRE) from the Java website.

Can I use Zoom video conferencing at UCT?

UCT-licenced Zoom accounts are available for teaching and learning purposes. However, the preference is that you rather use Microsoft Teams for live teaching as it doesn’t carry a cost (whereas Zoom licence fees apply). Teams is also better supported in our environment. To learn more, read: Teaching remotely: Zoom at UCT.