FAQs internet and bandwidth
At present, ICTS is not enforcing monthly internet quotas. However, individual usage is being monitored. You are expected to use the internet responsibly, in moderation, and for work and study-related purposes and must abide by the UCT policy and rules on internet and email use.
If you are found to be using the internet excessively or should you violate the policy, appropriate disciplinary action will be taken against you.
No. UCT is not an internet service provider and does not sell bandwidth to individuals. For private internet bandwidth, use your cellular network’s data packages or find a package with a reputable internet service provider.
Depending on what device you are using and where you are connecting from, instructions will be different. See Access the internet at UCT for full details.
In the past, UCT sites as well as certain educational and research-related resources were excluded from bandwidth reporting. However, because these sites still use up internet bandwidth, they are now included so that you can get a more accurate reflection of your bandwidth use.
At present, ICTS ensures that international bandwidth is suitably allocated. In most cases, there is no need to shape or prioritise different kinds of traffic. Should the need arise, some traffic may get preference over that which is not considered to be an institutional priority.
If you believe there are errors in your report or you suspect someone else has been using the internet while logged on to your UCT account, contact the IT Helpdesk.
Only authorised users may access these reports, based on their business needs. To apply for access to a particular report, log a call with the IT Helpdesk.