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FAQs faxes at UCT

What is RightFax?

RightFax is an online service that enables staff to send and receive faxes via the Internet. UCT manages faxes through this service.

 
Is there a Cash Fax Office on campus?

No. All faxes must be directed or received through RightFax.

 
Who can use RightFax?

Staff members can use the service after applying for a RightFax account and installing the software.

 
How come I can’t install RightFax on my Mac / Linux computer?

The RightFax client is available for Windows only. Mac and Linux users should use the web client.

 
How much does the fax service cost?

Prices vary depending on which type of RightFax account you have.

 
Someone needs to send me a fax. What number do they use?

If you have a direct fax number, they can send it to your personalised fax number (which you received when got the account). Otherwise, they can send the fax to the University fax office and it will be emailed to you:

  • Bremner: +27 (0)21 650-2138
 
Who do I contact if I’m having problems with faxes?

Consult the RightFax Quick reference guide. Alternatively: