Central UCT fax number

Prerequisites

To help ICTS service your request effectively, please ensure that you comply with the following prerequisites:

  • Fulfil the fundamental customer responsibilities.
  • Where you’re receiving incoming faxes, ask the sender to clearly identify the recipient.
  • Install an imaging software application to read faxes received via email.

 

Availability

The central UCT fax number is available 98% of the time 24 hours a day, 7 days a week excluding official monthly maintenance windows.

Service request Service level target (working days)
Sending faxes to recipients via email Completed within 1 day

NOTE:
Read the Core SLA FAQ for a detailed definition of Availability.