Outlook 2013 courses

Effective email management

Microsoft OutlookThis training is based on the principles of using Outlook as a productivity and time management tool. No previous experience with Outlook is required, but a good working knowledge of Windows is essential.

Course outline

  • Get started with Outlook 2013
  • Understand effective email management
  • Compose emails
    • Effective use of the Subject line
    • Request Delivery and Read receipts
    • Use the attachment reminder
  • Discuss strategies for reviewing email
    • View messages by conversations
    • Use the reading pane
    • Mark messages
  • Change Views
    • Arrange mail by date or sender
    • Add a column to a view
    • Sort and filter in a view
    • Save a current view
    • Change view settings
  • Use folders
    • Create folders
    • Add a folder to the Favourite's list
    • Customise categories
    • Use flags and the to-do list
    • Use Search Folders
    • Create a Search Folder
    • Share folders
  • Process mail with Quick Steps and Rules
    • Use built-in Quick Steps
    • Create and use custom Quick Steps
    • Understand the advantage of using Rules
    • Create a rule from scratch
    • Manage Rules
    • Use Automatic Replies

 

Time management with calendar and tasks

Prerequisite: No previous experience with Outlook is required, but a good working knowledge of Windows is essential.

Course outline

  • Stay organised using your Outlook calendar
    • Overview
    • Use the window reminder
  • Create appointments and meetings
    • Create appointments, meetings and events
    • Create an appointment from an email message or contact
    • Use the different calendar views
    • Include files and content in appointments
    • Show time zones in an appointment
    • Invite others to meetings
    • Create recurring meetings
  • Organise mail with Flags and Categories
    • Flag items for follow-up
    • Understand the To-do items and daily Tasks list
    • Apply and remove categories
    • Customise your own categories
    • Create and use quick steps
  • Manage Tasks and To-do list items
    • View tasks and to-do lists
    • Create a to-do item from an email message
    • Create a task
    • Convert an email into a task
    • Create recurring tasks
    • Complete a task and send an update
  • Set options for the Outlook Task list
    • Set calendar options
    • Set options for a task list