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Microsoft Lync at UCT (Apple Mac users only)

Install the client

These instructions apply to Apple Mac users only. For Windows computers, please install Skype for Business.

  1. Log on to the ICTS Downloads page using your UCT username and password.
  2. Navigate to Apple > Downloads > Applications and download Microsoft Lync 2011 Client for Mac.
  3. Navigate to the location you saved the installation file to and double-click the file to open it.
  4. In the Microsoft Lync window, double-click the Lync Installer.pkg icon.
  5. In the Install Microsoft Lync for Mac window:
    • Click Continue.
    • If you agree to the license terms click Continue, then Agree.
    • Customise the installation if necessary, then click Install.
    • When the security dialog box appears, check the name of the user profile you are logged into on the Mac, enter the profile password and then click Install Software.
    • Close the installation window.
  6. In the dock, open Lync for Mac icon Lync and sign in with the following details:
    • Sign-in address: UCT username@ipt.uct.ac.za 
    • Username: UCT username@wf.uct.ac.za 
    • Password: UCT password

Learn more

Built-in assistance
In the menu at the top of your screen, select Help > Lync Help.

Forward calls from your office phone to another number

If you’re away from your office, or your office phone is offline (e.g. during load shedding), Skype for Business can forward calls from your work phone to your mobile, home or other number.

  1. In Lync window, click settings icon Settings.
  2. From the left hand menu, select Call Forwarding.
  3. Set your preferences:
    • Turn off call forwarding:
      Calls will ring on your work phone only; they will not be forwarded at all.
    • Forward my calls to:
      Calls will not ring on your work phone; they will be immediately forwarded to an alternate number that you specify.
    • Simultaneously Ring:
      Calls will ring on both your work phone and an alternate number.
    • Unanswered calls will go to:
      If you’ve specified another number that calls will be forwarded to, select how long your office phone should ring before the call is forwarded.
    • These settings will apply:
      Choose whether the settings will apply at all times or during work hours only.
  4. Click OK.

Mobile app available

If you're using an iPhone / iPad (iOS 8.0 or later), a Windows Phone (8.1 or higher) or an Android device (Android 4.0 or later), you can download the Skype for Business mobile app from your app store. Your device can then operate as your office phone - allowing you to make and receive voice calls. The app also includes other functionality that allows you to send instant messages, participate in video calls and send emails to your contacts.

If you're using earlier versions of these operating systems, install the Microsoft Lync 2013 app.

Otherwise, learn more about the Skype for Business mobile app.