Get help, log a call, request access to a service
Log a call with the IT Helpdesk
Purchase software or hardware
Contact the ICTS Acquisitions team for a quotation by navigating to https://uct.service-now.com/ess/ and clicking Hardware and Software acquisitions.
ICTS website queries
Report broken links, problems with the website, etc. to the ICTS Communications team
ICTS uses a number of methods to keep campus informed and, in some instances, you have a choice in what you would like to receive.
|If you want to...||Then you need to...|
|Receive announcements about projects, improvements, ICT services, scheduled maintenance slots and known problems that affect large numbers of users on campus.||Subscribe to the icts-announce-l mailing list.|
|Receive the ICTS Bits & Bytes monthly e-newsletter that gives you information on services ICTS offers and useful ICT hints and tips.||Subscribe to the icts-newsletter-l mailing list.|
|Ask an ICT-related question that is not a request for assistance (see Log a call above).||Send an email to firstname.lastname@example.org.|
|Follow ICTS tweets and Facebook posts about scheduled maintenance, known problems, system changes, projects and general information.||Twitter: ICTS at UCT